CRE8 Center For Realizing Excellence

Why is Continuous Process Improvement Important? Many process improvement initiatives lack long term results. Continuous Process Improvement (CPI) focuses an ongoing “never-ending” effort to improve people, processes, and systems. Unlike methods like Re-engineering, CPI focuses on incremental improvements over time, where processes are constantly evaluated and improved versus a single large improvement event. CPI teaches organizations how to work  together from senior management to workers to identify how to improve the process instead of placing blame.  W. Edwards Deming , a pioneer of the field, saw CPI as part of the 'system' whereby feedback from the process and customer are constantly evaluated against organizational goal, and improvement is ongoing. Some CPI projects use a Kaizen event (improvement), which is a method made famous by the book of Masaaki Imai “Kaizen: The Key to Japan's Competitive Success.” Kaizen teaches people how to perform expe...