Why do You Need an Electronic Content Management (ECM) Consultant?

What is ECM?

ECM typically allows for the scan, electronic capture, recognition, auto-classification, index, storage, search, view, workflow, management, security, intergration to data systems, and retention/disposition of unstructured content (email, word-processing, spreadsheets, presentations, PDF, TIFF, voice, photos, video, sound, and other formats). It also can include electronic forms and digital signatures.

If properly planned for ECM can provide organizational improvements from 20% to 5x in efficiency, quality, and service, and significantly reduce the risk associated with IG/records management. Today, most organizations have 5 to 20 different ECM systems (email, email archive, collaboration, content management, shared drives, different data systems, records management, and paper).

If ECM is not planned for correctly, sprawl and increased risk to the organization will occur. Unfortunately this is the case for most organizations.

An ECM Consultant can help:

- develop an enterprise ECM and IG/RIM plan, readiness assessment, and roadmap,

- assess information governance (IG) and record information management (RIM)

requirements,

- document application design requirements,

- document workflow requirements,

- conduct process and workflow improvement,

- evaluate cost/benefit,

- establish budgets,

- update information governance/records management schedules, policies, and.

procedures,

- assist with vendor evaluation, and

- provide quality assurance, as new policies, procedures, process, and technologies

are implemented.

Since 1995, we at CRE8 Independent Consultants have assisted over 300 clients with ECM planning. As independent consultants we do not sell or represent ECM software solutions. As such, we provide an independent voice regarding ECM planning, vendors, process improvement, and ROI assessment.

For more information regarding ECM planning feel free to contact us.

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